Return and Refund Policy
Welcome to wesleycharm.com, your go-to destination for exquisite Home Decor Products. We strive to provide you with products that enhance your living spaces and bring joy to your home.
Should you need to return an item, please contact us at [email protected] to initiate the return process. We are here to assist you and make the return as smooth as possible.
Returns:
- All returns must be requested within 30 days of receiving your order.
- Items must be in their original condition, unused, and in the original packaging.
- Please include the order number and reason for return in your email request.
Refunds:
- Refunds will be issued once the returned items are received and inspected.
- We will notify you of the approval or rejection of your refund.
- Refunds will be processed to the original payment method within 7-10 business days.
Return Shipping:
- Customers are responsible for return shipping costs unless otherwise agreed upon.
- We recommend using a trackable shipping service for your returns.
- If the return is due to a wesleycharm.com error, we will cover the return shipping costs.
Non-Returnable Items:
- Personalized or customized items cannot be returned.
- Gift cards and clearance items are non-returnable.
At wesleycharm.com, we value your satisfaction and want you to be delighted with your purchase. If you have any questions or concerns regarding returns or refunds, please reach out to us at [email protected]. Your feedback is important to us, and we are here to assist you in any way we can.